10 classroom hours: Learning objectives in this chapter include:
1. Levels of care
2. Impact of each level of care on residents, client or family member
Levels of Care and Their Impact
00:00
Chapter 2 – Legal and Ethical Issues and Resident Rights
17 classroom hours: Learning objectives in this chapter include:
- Confidentiality (HIPAA)
- Nigeria Data Protection Rights and Regulation (NGDPR)
- Ethical Principles
- Resident Rights
- Preventing abuse, neglect and exploitation
- Mandatory reporting
- DNR (Do Not Resuscitate)
Legal and Ethical Issues and Resident Rights
00:00
Chapter 3 – Communicating and Interpersonal Skills
22 classroom hours: Learning objectives in this chapter include:
1. Components of effective communication
2. Styles and attitudes of communication
3. Barriers to effective communication
a. Physical and mental disabilities
b. Culture
c. Language
Communicating and Interpersonal Skills
00:00
Chapter 4 – Job Management Skills
Stress Management
00:00
Time Management
00:00
Chapter 5 – Service Plans
Service Plans
00:00
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