PURPOSE

The major purpose of the privacy policy is to clearly describe how mycareassistant.ng Learning Management System uses the personal information given to the Company by its product users.

INTRODUCTION

Thank you for accessing mycareassitant.com or its learning management system. We respect your privacy and want to protect your personal information. To learn more, please read through this privacy policy below.

Our Privacy Policy explains the following; 

• how we make use of your personal information;  
• the steps we have taken to secure your personal information; 
• your options regarding the use of your personal information. By visiting the website directly or through another site, or through our learning management system, you accept the practices described in this policy.

• Data Protection

Data Protection is a matter of trust, and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in the Privacy Policy. 

We will only collect information on the basis of necessity and relevance to us, in our dealings with you.

We will only keep information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

• Consent

Knowledge and consent are required for the collection, use or disclosure of personal information except where required or permitted by law. Providing us with your personal information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products and services.

• Information and Data collected

Various types of information may be collected if you are placing a request for our service on either our website or learning management system. We collect, store, and process your data for processing your request on the website or our learning management system and any possible later claims and to provide you with our services. We may collect personal information including but not limited to title, name, email address, postal address, home address (if different), mobile number, payment details, payment card details or bank account details.

• Use of Information

We will use the information you provide to enable us to process your request and to provide you with the services and information offered through our website or learning management system which you have requested for.

Furthermore, the information you provide will be used to administer your account with us; verify and carry out financial transactions in relation to online payments; improve the layout and/or content of our website and learning management system and customize them for users; identify visitors on our websites and learning management system; send you information we think you may find useful or that which you may have requested from us (provided you have indicated that you have not objected to being contacted for these purposes) subject to obtaining your consent, we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt-out at any time.

You must only submit to us, information that is up to date, accurate, and not misleading. 

You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords.

Your email address may be used for surveys, competitions, and opinion polls. Any answers to surveys or opinions polls will not be forwarded to third parties. We may also send you information about us, the company, our other websites, our products, sales and promotions, our newsletters, etc. if you would prefer not to receive any of this additional information as described above, you can click the ‘unsubscribe’ link in any of the emails sent to you or adjust your customer communication preferences.

• Third Parties and Links

We may pass your name, address, and mobile number on to a third party in order to effectively process your request, analyze data and provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our database containing personal information where the need arises. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.

• Security

We have put in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When data is collected, your personal details are stored on a secure server that contains firewalls. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software which encrypts the information you input. Payments made through the website or learning management system are processed by our payment agents. We undertake not to violate the privacy of cardholders who transact with us. We verify and confirm that a risk assessment of the payment gateway has been conducted.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of your information. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

• Rights

If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage, you also have the right to ask us to stop using your personal data for direct marketing purposes.

• Cookies

Cookies are tiny text files that identify your computer to our server as a unique user when you visit certain pages, and they are stored by your internet browser on your computer’s hard drive. We only use cookies for your convenience and not for obtaining or using any other information. The use of cookies does not contain any personal or private details and is free from viruses.